Support

Contact support

Email us at amin.app.devs@gmail.com and include:

• The email used for your Cashiery account
• Your store name
• Device type and app version (if known)
• A clear description of the issue, with screenshots when possible

Common topics we can help with

• Creating an account and completing store setup
• Adding products, categories, barcodes, and stock
• Opening/closing cashier shifts and recording sales
• Invoices, refunds, and receipt printing
• Offline mode and sync problems
• Staff roles (owner, supervisor, cashier)
• Free plan limits and upgrading to Pro via Paddle
• Subscription status and managing billing in the Paddle portal

Before you write

Many issues are fixed quickly by checking the following:

• Update Cashiery to the latest version from your app store
• Confirm internet connection if you expect cloud sync
• Make sure a cashier shift is open before selling
• For printers: confirm Bluetooth/USB/network pairing and that a default printer is selected in the app
• For Pro features: verify the subscription is active under More → Subscription, or refresh subscription status in the app

Privacy and account requests

On iOS, delete your account in the app under More → Delete account. For privacy questions, data access, or account deletion by email, contact amin.app.devs@gmail.com. See also our Privacy Policy.

Response time

We aim to reply as soon as reasonably possible on business days. Complex billing or data requests may take longer while we verify your account.